399der Terms & Conditions — Complete Platform Usage Policy

By using the 399der website and all associated services, you agree to these Terms and Conditions you are considered to have fully accepted them. This document serves as a legally binding agreement between you and 399der.

If you Terms and ConditionsIf you disagree with any part of these terms, please stop using 399der's services. Accessing the platform or creating an account constitutes full acceptance of these terms.

399der reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The following conditions must be met to open an account and use 399der's services:

• You must be at least 18 years must be.
• All information provided at registration must be truthful and accurate.
• Each individual may only One account maintain. If multiple accounts are created, all will be closed and balances may be forfeited.
• Your account password and login credentials must be kept strictly confidential.
• Allowing anyone else to use your account is prohibited.
• All required documents must be provided during the verification process.

As part of KYC (Know Your Customer) verification, 399der may request a national ID, passport, or other identity documents at any time. Withdrawals may be restricted until verification is complete.

The following rules apply to all financial transactions on 399der:

• Minimum Deposit: BDT 200
• Minimum Withdrawal: BDT 500
• Transactions can be made via Mobile Banking, Nagad, Rocket, and bank transfer.
• Only payment methods registered in your own name may be used.
• Payments from third-party accounts are strictly prohibited.
• Withdrawal processing time: typically 5–30 minutes।
• Large withdrawals may require additional verification.

399der reserves the right to delay or reject any transaction, particularly where money laundering or fraud is suspected. In such cases, the relevant authorities may be notified.

399der offers a variety of bonuses and promotional offers. Please read the following terms carefully before claiming any bonus:

• Each bonus has specific Wagering Requirement apply. This is typically 20–40 times the bonus amount.
• Bonus balance cannot be withdrawn directly; wagering requirements must be met first.
• Multiple bonuses cannot be used simultaneously unless specifically stated otherwise.
• Withdrawals may be temporarily held while an active bonus is in use.
• The welcome bonus is available to new members only and can be claimed once at the time of the first deposit.
• VIP bonuses and special offers may be changed at any time at 399der's discretion.

399der reserves the right to modify, suspend, or cancel any promotional offer without prior notice. The specific terms of each bonus are listed separately alongside the respective offer.

The following rules must be observed when betting and gaming on 399der:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, 399der reserves the right to void the affected bet.
• Accounts may be placed under review if suspicious betting patterns are detected.
• Match fixing or the use of inside information in Sports Betting is strictly prohibited.
• Game results are determined by RNG (Random Number Generator) technology and are independently verifiable.

In Live Casino games, the dealer's decision is final. If a disconnection occurs due to network issues, the game result will be determined based on the server log.

The following activities are strictly prohibited on 399der:

1. Using bots, scripts, or automated software to play games.
2. Exploiting platform vulnerabilities or bugs for unfair advantage.
3. Creating multiple accounts to exploit bonuses or promotions.
4. Attempting to gain unauthorized access to another user's account.
5. Conducting money laundering or any other illegal financial activities.
6. Rude, threatening, or harassing behavior toward 399der staff.
7. Attempting to hack or damage any part of the platform.

399der may temporarily suspend or permanently close an account under the following circumstances:

• This Terms and Conditions violating.
• Failing to provide the information required for verification.
• Suspicious activity is detected on the account.
• If the account holder is verified to be a minor.
• Registering with false information.

399der will generally attempt to notify the user before closing an account. However, in cases of serious violations, the account may be closed without prior notice.

Users can also request account closure at any time by contacting the support team.

399der takes the protection of your personal information very seriously. Our full privacy policy is published separately.

• Your personal information is not shared with third parties, except where required by law.
• All data 256-bit SSL encryption secured.
• Your financial information is never stored or transmitted elsewhere.
• In accordance with our cookie policy, browsing data is used solely to improve the quality of our services.

399der believes gaming should be a source of enjoyment. That's why we place responsible gaming at the top of our priorities.

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: Exclude yourself from the platform for a specified period of time.
• Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days.
• Gaming History: View your full betting and win/loss history.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. Our specialist team is always ready to help.

If you have any dispute or complaint, please contact 399der's support team first. We aim to resolve most issues within 24–48 hours.

• After a complaint is submitted, 399der will provide an initial response within a maximum of 7 business days.
• Investigation of complex matters may take up to 14 business days.
• If the matter cannot be resolved through support, it may be referred to an independent arbitration body.
• In the event of a dispute over game results, server logs shall serve as the definitive evidence.

399der reserves the right to modify these Terms and Conditions reserves the right to make changes. When changes occur:

• Updated terms will be published on the website and the "Last Updated" date will change accordingly.
• Users will be notified of significant changes via their registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

This Terms and Conditions If you have any questions or comments about

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website (available 24/7)
• Language: Support is available in both Bengali and English

Our support team is available 24/7, seven days a week. Responses are typically received within minutes.